21 Lucerne Road is a residential care home in Thornton Heath, run by Mr & Mrs W Wallen. It has 4 registered beds and supports people living with dementia, people with a physical disability and people with a learning disability or autism.
CQC rated it Requires improvement overall in July 2024. It was rated Good for safe, effective and caring. Across Croydon, 91% of the 120 rated care homes are Good or Outstanding.
CQC rating
Requires improvement
Published 4 July 2024
Rated 2 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Requires improvement
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Read the full inspection report on cqc.org.uk ↗
How it compares in Croydon
21 Lucerne Road is in the Requires improvement tier, alongside 10 other homes in Croydon.
Of the 120 rated care homes here, 91% are Good or Outstanding
(England: 83%).
- Outstanding 3 (2%)
- Good, with Outstanding areas 1 (1%)
- Good 95 (78%)
- Good, with an area to improve 10 (8%)
- Requires improvement 11 (9%)
- Not yet rated 2 (2%)
Half of Croydon's ratings are more than 3.9 years old. How tiers work
See all 122 care homes in Croydon →
Care homes nearby
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Brigstock House
Thornton Heath, Croydon · CR7 7JH · Residential care home · 8 beds0.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 2 years ago
-
NAS House
Croydon · CR7 7EQ · Residential care home · 14 beds0.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
-
Thornton Lodge Limited
Thornton Heath, Croydon · CR7 7JL · Residential care home · 45 beds0.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
Heathvale House
Croydon · CR7 7JL · Residential care home · 9 beds0.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
-
Rosenmanor Limited
Croydon · CR7 7AA · Residential care home · 12 beds0.6 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 2 years ago
-
Retreat Lodge
Thornton Heath, Croydon · CR7 8LY · Residential care home · 7 beds0.6 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
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