Residential care home · Barnet

Acacia Lodge

37-39 Torrington Park, London, N12 9TB

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

02084451244 Website ↗

Acacia Lodge is a residential care home in London in Barnet, run by Torrington Homes Ltd. It is registered for up to 32 residents and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs, people with a sensory impairment and drug and alcohol use.

Its latest CQC rating, published November 2024, is Requires improvement overall. It was rated Good for caring. For comparison, 86% of care homes in Barnet are rated Good or Outstanding.

CQC rating

Requires improvement

Published 11 November 2024 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Barnet

Acacia Lodge is in the Requires improvement tier, alongside 8 other homes in Barnet. Of the 70 rated care homes here, 86% are Good or Outstanding (England: 83%).

Outstanding 1 (1%)
Good, with Outstanding areas 4 (6%)
Good 46 (64%)
Good, with an area to improve 9 (12%)
Requires improvement 9 (12%)
Inadequate 1 (1%)
Not yet rated 2 (3%)

Half of Barnet's ratings are more than 4.2 years old. How tiers work

See all 72 care homes in Barnet →

Care homes nearby

Ashfield Care Home
London, Barnet · N12 9EE · Residential care home · 23 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Lyndhurst
London, Barnet · N12 0RG · Residential care home · 25 beds0.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
Limes Residential Care Home
London, Barnet · N12 9HA · Residential care home · 26 beds0.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Hilton Lodge
London, Barnet · N12 9HB · Residential care home · 13 beds0.6 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
The Lavenders
London, Barnet · N12 9LR · Residential care home · 7 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Baytree Lodge
London, Barnet · N12 0ET · Residential care home · 12 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near N12 9TB →

Key facts

Type: Residential care home
Beds: 32
Provider: Torrington Homes Ltd
Registered manager: Telmo Machado
Registered with CQC since: 12 June 2017
Local authority: Barnet
CQC location ID: 1-3927757857

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Mental health
Sensory impairment
Drug and alcohol use

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?