Nursing home · Luton

Alicia Nursing Home

105-115 and 33-35 Marsh Road, Luton, LU3 2QG

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

Alicia Nursing Home is a nursing home in Luton in Luton, run by Apex Care Homes Limited. It has 68 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs.

Its latest CQC rating, published June 2025, is Requires improvement overall. It was rated Inadequate for well-led. For comparison, 73% of care homes in Luton are rated Good or Outstanding.

CQC rating

Requires improvement

Published 17 June 2025 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate

Read the full inspection report on cqc.org.uk ↗

How it compares in Luton

Alicia Nursing Home is in the Requires improvement tier, alongside 7 other homes in Luton. Of the 33 rated care homes here, 73% are Good or Outstanding (England: 83%).

Outstanding 2 (6%)
Good 19 (54%)
Good, with an area to improve 3 (9%)
Requires improvement 8 (23%)
Inadequate 1 (3%)
Not yet rated 2 (6%)

Half of Luton's ratings are more than 3.1 years old. How tiers work

See all 35 care homes in Luton →

The provider's other homes

Apex Care Homes Limited runs 4 care homes registered with CQC: 2 Good, 2 Requires improvement.

Bunyan Lodge
Bedford · MK40 2NZ · Residential care home · 16 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Peter's Place
Bedford · MK40 2RU · Nursing home · 13 beds

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
Crescent Nursing Home
Bedford · MK40 2RU · Nursing home · 28 beds

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 8 years ago

All 4 homes run by Apex Care Homes Limited →

Care homes nearby

Milliner House
Luton · LU3 2QF · Residential care home · 40 beds0.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Oakley Lodge Care Home (57)
Luton · LU4 9PX · Residential care home · 5 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Oakley Lodge Care Home (55)
Luton · LU4 9PX · Residential care home · 7 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Mulberry Court
Luton · LU3 2TF · Residential care home · 84 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
Capwell Grange Care Home
Luton · LU4 9GR · Nursing home · 146 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
Collinson Care Home
Luton · LU4 8RT · Residential care home · 29 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago

More care homes near LU3 2QG →

Key facts

Type: Nursing home
Beds: 68
Provider: Apex Care Homes Limited
Registered manager: Nicholas Flatters
Registered with CQC since: 5 November 2010
Local authority: Luton
CQC location ID: 1-112872393

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Learning disability or autism
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?