Residential care home · County Durham

Anna S Proctor House Care Home

23-24 Summerhill, Shotley Bridge, Consett, DH8 0NQ

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 6 months ago

01207502818

Anna S Proctor House Care Home is a residential care home in Consett in County Durham, run by Rayson Homes Limited. It has 14 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs.

Its latest CQC rating, published March 2026, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 92% of care homes in County Durham are rated Good or Outstanding.

CQC rating

Requires improvement

Published 3 March 2026 Rated 6 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in County Durham

Anna S Proctor House Care Home is in the Requires improvement tier, alongside 10 other homes in County Durham. Of the 140 rated care homes here, 92% are Good or Outstanding (England: 83%).

Outstanding 10 (7%)
Good, with Outstanding areas 12 (8%)
Good 99 (69%)
Good, with an area to improve 8 (6%)
Requires improvement 11 (8%)
Not yet rated 3 (2%)

Half of County Durham's ratings are more than 3.7 years old. How tiers work

See all 143 care homes in County Durham →

The provider's other homes

Rayson Homes Limited runs 2 care homes registered with CQC: 1 Good, 1 Requires improvement.

Crosshill Nursing Home
Bishop Auckland, County Durham · DL13 2NN · Residential care home · 30 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

All 2 homes run by Rayson Homes Limited →

Care homes nearby

Benfield Hall Nursing Home
Consett, County Durham · DH8 5TH · Nursing home · 20 beds1.6 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Benfield Hall Nursing Home
Consett, County Durham · DH8 5TH · Nursing home · 20 beds1.6 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
St Mary's Convent
Consett, County Durham · DH8 0QD · Residential care home · 18 beds1.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Mill House
Consett, County Durham · DH8 8SE · Residential care home · 5 beds2.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
River View
Consett, County Durham · DH8 8SF · Residential care home · 3 beds2.2 km

Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 2 years ago
River Cottage
Consett, County Durham · DH8 8SF · Residential care home · 3 beds2.2 km

Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 6 years ago

More care homes near DH8 0NQ →

Key facts

Type: Residential care home
Beds: 14
Provider: Rayson Homes Limited
Registered manager: Maria Vincent
Registered with CQC since: 19 January 2011
Local authority: County Durham
CQC location ID: 1-140102506

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Learning disability or autism
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?