Avenues South East - 492 Maidstone Road is a residential care home in Chatham in Kent, run by Avenues South East (part of The Avenues Trust). It is registered for up to 4 residents and supports people with a learning disability or autism.
Its latest CQC rating, published May 2020, is Requires improvement overall. It was rated Good for caring and responsive. For comparison, 79% of care homes in Kent are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Requires improvement
Published 19 May 2020
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Older rating. Published 19 May 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Kent
Avenues South East - 492 Maidstone Road is in the Requires improvement tier, alongside 87 other homes in Kent.
Of the 461 rated care homes here, 79% are Good or Outstanding
(England: 83%).
- Outstanding 17 (4%)
- Good, with Outstanding areas 15 (3%)
- Good 287 (59%)
- Good, with an area to improve 46 (10%)
- Requires improvement 88 (18%)
- Inadequate 8 (2%)
- Not yet rated 22 (5%)
Half of Kent's ratings are more than 5.5 years old. How tiers work
See all 483 care homes in Kent →
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