Residential care home · Kent

Averley Home

Cliff View Gardens, Warden Bay, Sheerness, ME12 4NH

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 months ago

Averley Home is a residential care home in Sheerness in Kent, run by Averley Qwara Healthcare Ltd. CQC registers it for 5 places and supports older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with a sensory impairment and eating disorders.

Its latest CQC rating, published June 2026, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 79% of care homes in Kent are rated Good or Outstanding.

CQC rating

Requires improvement

Published 16 June 2026 Rated 3 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Kent

Averley Home is in the Requires improvement tier, alongside 87 other homes in Kent. Of the 461 rated care homes here, 79% are Good or Outstanding (England: 83%).

Outstanding 17 (4%)
Good, with Outstanding areas 15 (3%)
Good 287 (59%)
Good, with an area to improve 46 (10%)
Requires improvement 88 (18%)
Inadequate 8 (2%)
Not yet rated 22 (5%)

Half of Kent's ratings are more than 5.5 years old. How tiers work

See all 483 care homes in Kent →

Care homes nearby

The Island Residential Home
Isle Of Sheppey, Kent · ME12 4LH · Residential care home · 35 beds1.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
23 Oak Avenue
Isle Of Sheppey, Kent · ME12 3QT · Residential care home · 3 beds5.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Moordean
Sheerness, Kent · ME12 3QP · Residential care home · 6 beds5.9 km

Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
Meadows
Sheerness, Kent · ME12 3QP · Residential care home · 5 beds5.9 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Winchester House
Sheerness, Kent · ME12 3NS · Residential care home · 12 beds7.2 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 4 years ago
Barton Court
Sheerness, Kent · ME12 3PX · Residential care home · 57 beds7.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near ME12 4NH →

Key facts

Type: Residential care home
Beds: 5
Provider: Averley Qwara Healthcare Ltd
Registered manager: Susan Holton
Registered with CQC since: 30 April 2025
Local authority: Kent
CQC location ID: 1-22161599019

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Learning disability or autism
Sensory impairment
Eating disorders

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?