Ballater House is a nursing home in Coulsdon in Surrey, run by Mr. Gordon Phillips (part of Bramley Health). It is registered for up to 16 residents and supports older people, younger adults, people with a learning disability or autism and people with mental health needs.
Its latest CQC rating, published September 2025, is Good overall, and Good in all five key questions. For comparison, 81% of care homes in Surrey are rated Good or Outstanding.
CQC rating
Good
Published 12 September 2025
Rated 1 year ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Read the full inspection report on cqc.org.uk ↗
How it compares in Surrey
Ballater House is in the Good tier, alongside 218 other homes in Surrey.
Of the 336 rated care homes here, 81% are Good or Outstanding
(England: 83%).
- Outstanding 14 (4%)
- Good, with Outstanding areas 16 (5%)
- Good 219 (63%)
- Good, with an area to improve 23 (7%)
- Requires improvement 63 (18%)
- Inadequate 1 (0%)
- Not yet rated 12 (3%)
Half of Surrey's ratings are more than 4.1 years old. How tiers work
See all 348 care homes in Surrey →
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