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Residential care home · Norfolk

Bay Tree House

423 Unthank Road, Norwich, NR4 7QB

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 4 years ago
01603503528 Website ↗

Bay Tree House is a residential care home in Norwich in Norfolk, run by The Hanley Care Group Limited. It is registered for up to 16 residents and supports older people and people living with dementia.

Its latest CQC rating, published September 2022, is Requires improvement overall. It was rated Good for caring. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding.

CQC rating

Requires improvement
Published 16 September 2022 Rated 4 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Bay Tree House is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

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