Residential care home · County Durham

Benton Care Services Limited

4 Benton Terrace, Stanley, DH9 0NT

Good SafeEffectiveCaringResponsiveWell-led Rated 6 years ago

01207281788

Benton Care Services Limited is a residential care home in Stanley, run by Benton Care Services Limited. It is registered for up to 13 residents and supports people living with dementia, younger adults, people with a learning disability or autism and people with mental health needs.

CQC rated it Good overall in December 2019. It was rated Outstanding for caring. Across County Durham, 92% of the 140 rated care homes are Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good

Published 17 December 2019 Rated 6 years ago

SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 17 December 2019, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in County Durham

Benton Care Services Limited is in the Good, with Outstanding areas tier, alongside 11 other homes in County Durham. Of the 140 rated care homes here, 92% are Good or Outstanding (England: 83%).

Outstanding 10 (7%)
Good, with Outstanding areas 12 (8%)
Good 99 (69%)
Good, with an area to improve 8 (6%)
Requires improvement 11 (8%)
Not yet rated 3 (2%)

Half of County Durham's ratings are more than 3.7 years old. How tiers work

See all 143 care homes in County Durham →

Care homes nearby

St Andrews Residential Care Home
Stanley, County Durham · DH9 0DU · Residential care home · 45 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
Westholme
Stanley, County Durham · DH9 0JP · Residential care home · 8 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago
Westerleigh
Stanley, County Durham · DH9 8AD · Residential care home · 58 beds0.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Stanley Park
Stanley, County Durham · DH9 6AH · Nursing home · 71 beds0.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
Tanglewood Mews
Stanley, County Durham · DH9 0EJ · Residential care home · 7 beds0.5 km

Requires improvement S: Requires improvementE: GoodC: GoodR: not ratedW: Requires improvement Rated 1 year ago
Hollie Hill
Stanley, County Durham · DH9 6QZ · Nursing home · 62 beds1.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 months ago

More care homes near DH9 0NT →

Key facts

Type: Residential care home
Beds: 13
Provider: Benton Care Services Limited
Registered manager: Andrea Heslin
Registered with CQC since: 6 November 2015
Local authority: County Durham
CQC location ID: 1-2208340502

Who it cares for

Dementia
Younger adults (18–65)
Learning disability or autism
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from December 2019. Has the manager or owner changed since then?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?