Nursing home · Kent

Betsy Clara Nursing Home

Courtenay Road, Tovil, Maidstone, ME15 6UW

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 8 months ago

Betsy Clara Nursing Home is a nursing home in Maidstone in Kent, run by Betsy Clara and Southdowns Limited. It has 50 registered beds and supports older people, people living with dementia and people with mental health needs.

Its latest CQC rating, published December 2025, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 79% of care homes in Kent are rated Good or Outstanding.

CQC rating

Requires improvement

Published 23 December 2025 Rated 8 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Kent

Betsy Clara Nursing Home is in the Requires improvement tier, alongside 87 other homes in Kent. Of the 461 rated care homes here, 79% are Good or Outstanding (England: 83%).

Outstanding 17 (4%)
Good, with Outstanding areas 15 (3%)
Good 287 (59%)
Good, with an area to improve 46 (10%)
Requires improvement 88 (18%)
Inadequate 8 (2%)
Not yet rated 22 (5%)

Half of Kent's ratings are more than 5.5 years old. How tiers work

See all 483 care homes in Kent →

The provider's other homes

Betsy Clara and Southdowns Limited runs 2 care homes registered with CQC: 1 Good, 1 Requires improvement.

Southdowns Nursing Home
St Leonards-On-Sea, East Sussex · TN38 0SY · Nursing home · 51 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

All 2 homes run by Betsy Clara and Southdowns Limited →

Care homes nearby

The Oast
Maidstone, Kent · ME15 7AT · Residential care home · 28 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 months ago
Lukestone Dementia Nursing Home
Maidstone, Kent · ME16 8BS · Nursing home · 44 beds1.1 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 8 years ago
Magnolia House
Maidstone, Kent · ME15 6BA · Residential care home · 6 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago
Greenbanks Care Home
Maidstone, Kent · ME16 0SL · Residential care home · 19 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
Mont Calm Residential Home
Maidstone, Kent · ME16 8AT · Residential care home · 39 beds1.4 km

Requires improvement S: Requires improvementE: GoodC: Requires improvementR: Requires improvementW: Inadequate Rated 1 year ago
Poplars Care Centre
Maidstone, Kent · ME16 8SU · Nursing home · 71 beds1.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago

More care homes near ME15 6UW →

Key facts

Type: Nursing home
Beds: 50
Provider: Betsy Clara and Southdowns Limited
Registered manager: Isabel Nyirenda
Registered with CQC since: 4 February 2011
Local authority: Kent
CQC location ID: 1-120075191

Who it cares for

Older people
Dementia
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?