Birch Hill Care Centre is a residential care home in Berwick-Upon-Tweed, run by Lenore Care Ltd. It has 24 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.
CQC rated it Outstanding overall in May 2026. It was rated Good for safe and responsive. Across Northumberland, 89% of the 92 rated care homes are Good or Outstanding.
CQC rating
★Outstanding
Published 5 May 2026
Rated 4 months ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?★Outstanding
- CaringAre staff kind, compassionate and respectful?★Outstanding
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
Read the full inspection report on cqc.org.uk ↗
How it compares in Northumberland
Birch Hill Care Centre is in the Outstanding tier, alongside 3 other homes in Northumberland.
Of the 92 rated care homes here, 89% are Good or Outstanding
(England: 83%).
- Outstanding 4 (4%)
- Good, with Outstanding areas 9 (10%)
- Good 63 (67%)
- Good, with an area to improve 6 (6%)
- Requires improvement 10 (11%)
- Not yet rated 2 (2%)
Half of Northumberland's ratings are more than 3.4 years old. How tiers work
See all 94 care homes in Northumberland →
The provider's other homes
Lenore Care Ltd runs 5 care homes registered with CQC: 1 Outstanding, 4 Good.
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Arden House
Pickering, North Yorkshire · YO18 7ET · Residential care home · 14 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 5 years ago
-
Carntyne Residential Care Home
Hexham, Northumberland · NE46 2EE · Residential care home · 21 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 5 years ago
-
Kendal House
Whitley Bay, North Tyneside · NE26 1DP · Residential care home · 24 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
-
Lenore Care Home
Whitley Bay, North Tyneside · NE26 1AG · Residential care home · 23 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
All 5 homes run by Lenore Care Ltd →
Care homes nearby
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Hillside Lodge Care Home
Berwick-Upon-Tweed, Northumberland · TD15 2BY · Nursing home · 50 beds10.3 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Turret Villa Retirement Home
Berwick Upon Tweed, Northumberland · TD15 2EG · Residential care home · 35 beds10.8 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 1 year ago
-
Tweedmouth House
Berwick Upon Tweed, Northumberland · TD15 2HD · Nursing home · 55 beds11.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
-
Albury House
Berwick Upon Tweed, Northumberland · TD15 1NG · Residential care home · 12 beds11.5 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
-
Tweed View House
Berwick Upon Tweed, Northumberland · TD15 1NG · Residential care home · 36 beds11.5 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Garden House
Berwick Upon Tweed, Northumberland · TD15 1RD · Residential care home · 36 beds11.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 2 months ago
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