Residential care home · Torbay

Burnside Court

104-106 Torquay Road, Paignton, TQ3 2AA

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 9 months ago

Burnside Court is a residential care home in Paignton, run by ABC Care Home Ltd. It is registered for up to 26 residents and supports older people, people living with dementia and people with a sensory impairment.

CQC rated it Requires improvement overall in November 2025. It was rated Good for caring and responsive. Across Torbay, 81% of the 70 rated care homes are Good or Outstanding.

CQC rating

Requires improvement

Published 21 November 2025 Rated 9 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Torbay

Burnside Court is in the Requires improvement tier, alongside 11 other homes in Torbay. Of the 70 rated care homes here, 81% are Good or Outstanding (England: 83%).

Outstanding 2 (3%)
Good, with Outstanding areas 5 (7%)
Good 47 (64%)
Good, with an area to improve 3 (4%)
Requires improvement 12 (16%)
Inadequate 1 (1%)
Not yet rated 4 (5%)

Half of Torbay's ratings are more than 4.0 years old. How tiers work

See all 74 care homes in Torbay →

Care homes nearby

Cedar Court
Paignton, Torbay · TQ3 2AD · Residential care home · 14 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 6 years ago
Pippins Residential Care Home
Paignton, Torbay · TQ3 2AT · Residential care home · 21 beds0.2 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 2 years ago
Jasmine House
Paignton, Torbay · TQ3 3AZ · Residential care home · 1 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Little Oldway
Paignton, Torbay · TQ3 2TD · Residential care home · 30 beds0.4 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
Kingsmount Residential Home
Paignton, Torbay · TQ3 2LT · Residential care home · 32 beds0.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Jack Sears House
Paignton, Torbay · TQ4 5BH · Residential care home · 31 beds0.6 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near TQ3 2AA →

Key facts

Type: Residential care home
Beds: 26
Provider: ABC Care Home Ltd
Registered manager: Emma Hume
Registered with CQC since: 4 November 2010
Local authority: Torbay
CQC location ID: 1-112269808

Who it cares for

Older people
Dementia
Sensory impairment

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?