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Residential care home · Hampshire

Carlton House Rest Home Limited

15 Barton Court Road, New Milton, BH25 6NN

Good SafeEffectiveCaringResponsiveWell-led Rated 5 years ago
01425612218 Website ↗

Carlton House Rest Home Limited is a residential care home in New Milton, run by Carlton House Rest Home Limited. It is registered for up to 40 residents and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.

CQC rated it Good overall in July 2021. It was rated Requires improvement for safe. Across Hampshire, 85% of the 436 rated care homes are Good or Outstanding. The rating is 5 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 8 July 2021 Rated 5 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 8 July 2021, 5 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Hampshire

Carlton House Rest Home Limited is in the Good, with an area to improve tier, alongside 53 other homes in Hampshire. Of the 436 rated care homes here, 85% are Good or Outstanding (England: 83%).

  • Outstanding 24 (5%)
  • Good, with Outstanding areas 30 (7%)
  • Good 262 (57%)
  • Good, with an area to improve 54 (12%)
  • Requires improvement 66 (14%)
  • Not yet rated 21 (5%)

Half of Hampshire's ratings are more than 5.2 years old. How tiers work

See all 457 care homes in Hampshire →

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