Cross Street Residential Care Home is a residential care home in Hampton in Richmond upon Thames, run by Support for Living Limited (part of Certitude). It has 4 registered beds and supports older people, younger adults and people with a learning disability or autism.
Its latest CQC rating, published March 2026, is Good overall, and Good in all five key questions. For comparison, 95% of care homes in Richmond upon Thames are rated Good or Outstanding.
CQC rating
Good
Published 12 March 2026
Rated 6 months ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Read the full inspection report on cqc.org.uk ↗
How it compares in Richmond upon Thames
Cross Street Residential Care Home is in the Good tier, alongside 31 other homes in Richmond upon Thames.
Of the 40 rated care homes here, 95% are Good or Outstanding
(England: 83%).
- Outstanding 1 (2%)
- Good, with Outstanding areas 2 (5%)
- Good 32 (80%)
- Good, with an area to improve 3 (8%)
- Requires improvement 2 (5%)
Half of Richmond upon Thames's ratings are more than 3.6 years old. How tiers work
See all 40 care homes in Richmond upon Thames →
Care homes nearby
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Laurel Dene
Hampton, Richmond upon Thames · TW12 1JQ · Nursing home · 99 beds0.4 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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Elysium Care Partnerships Limited - 78 Park Road
Hampton, Richmond upon Thames · TW12 1HR · Residential care home · 7 beds0.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
-
United Response - The Swallows 183 -189 Hanworth Road
Hampton, Richmond upon Thames · TW12 3ED · Residential care home · 6 beds1.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
-
Tudor Avenue Residential Care Home
Richmond, Richmond upon Thames · TW12 2ND · Residential care home · 6 beds1.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Requires improvement
Rated 4 years ago
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St Mary's House
Hampton, Richmond upon Thames · TW12 2RT · Residential care home · 24 beds1.4 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
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Marling Court
Hampton, Richmond upon Thames · TW12 3XB · Residential care home · 37 beds1.5 km
Good
S: Requires improvementE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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