Crystal Court is a nursing home in Harrogate in North Yorkshire, run by Highgate Care Services (Yorkshire) LTD (part of North Bay Group). It is registered for up to 60 residents and supports older people, people living with dementia and younger adults.
Its latest CQC rating, published February 2020, is Good overall, and Good in all five key questions. For comparison, 86% of care homes in North Yorkshire are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 25 February 2020
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 25 February 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in North Yorkshire
Crystal Court is in the Good tier, alongside 125 other homes in North Yorkshire.
Of the 190 rated care homes here, 86% are Good or Outstanding
(England: 83%).
- Outstanding 7 (4%)
- Good, with Outstanding areas 7 (4%)
- Good 126 (64%)
- Good, with an area to improve 24 (12%)
- Requires improvement 25 (13%)
- Inadequate 1 (1%)
- Not yet rated 6 (3%)
Half of North Yorkshire's ratings are more than 5.6 years old. How tiers work
See all 196 care homes in North Yorkshire →
The provider's other homes
Highgate Care Services (Yorkshire) LTD runs 7 care homes registered with CQC: 4 Good, 3 Requires improvement.
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Priestley
Batley, Kirklees · WF17 9EN · Residential care home · 40 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
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The Sycamores
Wakefield · WF1 3BD · Residential care home · 56 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
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York House
Dewsbury, Kirklees · WF12 7AH · Residential care home · 36 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Requires improvement
Rated 6 years ago
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Highfield Care Centre
Castleford, Leeds · WF10 2DY · Residential care home · 88 beds
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 4 years ago
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Maple Court
Scarborough, North Yorkshire · YO12 6EY · Residential care home · 64 beds
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 1 year ago
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The Hawthornes
Bradford, Kirklees · BD11 2AP · Residential care home · 40 beds
Requires improvement
S: GoodE: Requires improvementC: GoodR: Requires improvementW: Good
Rated 5 years ago
All 7 homes run by Highgate Care Services (Yorkshire) LTD →
