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Nursing home · Lancashire

Crystal Hall

Whittingham, Preston, PR3 2JE

Good SafeEffectiveCaringResponsiveWell-led Rated 6 years ago
01772861034

Crystal Hall is a nursing home in Preston, run by Crystal Hall Limited. It has 64 registered beds and supports older people, younger adults, people with a physical disability and people with mental health needs.

CQC rated it Good overall in January 2020. It was rated Requires improvement for safe. Across Lancashire, 84% of the 390 rated care homes are Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 28 January 2020 Rated 6 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 28 January 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Lancashire

Crystal Hall is in the Good, with an area to improve tier, alongside 40 other homes in Lancashire. Of the 390 rated care homes here, 84% are Good or Outstanding (England: 83%).

  • Outstanding 14 (3%)
  • Good, with Outstanding areas 13 (3%)
  • Good 258 (62%)
  • Good, with an area to improve 41 (10%)
  • Requires improvement 63 (15%)
  • Inadequate 1 (0%)
  • Not yet rated 23 (6%)

Half of Lancashire's ratings are more than 5.2 years old. How tiers work

See all 413 care homes in Lancashire →

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