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Residential care home · Norfolk

Diamond House

Bennett Street, Downham Market, PE38 9EJ

Good SafeEffectiveCaringResponsiveWell-led Rated 8 years ago
01366385100

Diamond House is a residential care home in Downham Market in Norfolk, run by Diamond House Care Home Limited. It is registered for up to 42 residents and supports older people, people living with dementia, younger adults and people with a physical disability.

Its latest CQC rating, published April 2018, is Good overall. It was rated Requires improvement for safe. This rating was carried over from the home's previous registration, usually after a change of owner. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 26 April 2018 Rated 8 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 26 April 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Rating inherited from this home's previous registration (for example after a change of provider).

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Diamond House is in the Good, with an area to improve tier, alongside 42 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

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