Residential care home · Lancashire

Direct Approach Care Limited

15 Goldcrest Drive, Bamber Bridge, Preston, PR5 6ZE

Inadequate SafeEffectiveCaringResponsiveWell-led Rated 7 months ago

Direct Approach Care Limited is a residential care home in Preston in Lancashire, run by Home Support Services Ltd. It is registered for up to 3 residents and supports older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and children (0–18).

Its latest CQC rating, published February 2026, is Inadequate overall. It was rated Requires improvement for effective and responsive; Good for caring. For comparison, 84% of care homes in Lancashire are rated Good or Outstanding.

CQC rating

Inadequate

Published 18 February 2026 Rated 7 months ago

SafeAre people protected from abuse and avoidable harm?Inadequate
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate

Read the full inspection report on cqc.org.uk ↗

How it compares in Lancashire

Direct Approach Care Limited is in the Inadequate tier, alongside 0 other homes in Lancashire. Of the 390 rated care homes here, 84% are Good or Outstanding (England: 83%).

Outstanding 14 (3%)
Good, with Outstanding areas 13 (3%)
Good 258 (62%)
Good, with an area to improve 41 (10%)
Requires improvement 63 (15%)
Inadequate 1 (0%)
Not yet rated 23 (6%)

Half of Lancashire's ratings are more than 5.2 years old. How tiers work

See all 413 care homes in Lancashire →

Care homes nearby

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Walton House Nursing Home
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Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Berkeley Village and Cuerden Grange
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Long Lane Farm
Preston, Lancashire · PR5 6AN · Residential care home · 4 beds1.7 km

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Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near PR5 6ZE →

Key facts

Type: Residential care home
Beds: 3
Provider: Home Support Services Ltd
Registered manager: Carlie Brooks
Registered with CQC since: 19 November 2020
Local authority: Lancashire
CQC location ID: 1-9699537224

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Learning disability or autism
Mental health
Children (0–18)

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?