Feltwell Lodge is a residential care home in Thetford in Norfolk, run by Suffolk Serenity Living Limited. It has 45 registered beds and supports older people and people living with dementia.
Its latest CQC rating, published January 2023, is Requires improvement overall. It was rated Good for caring. This rating was carried over from the home's previous registration, usually after a change of owner. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding.
CQC rating
Requires improvement
Published 14 January 2023
Rated 3 years ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Requires improvement
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Rating inherited from this home's previous registration (for example after a change of provider).
Read the full inspection report on cqc.org.uk ↗
How it compares in Norfolk
Feltwell Lodge is in the Requires improvement tier, alongside 91 other homes in Norfolk.
Of the 295 rated care homes here, 65% are Good or Outstanding
(England: 83%).
- Outstanding 18 (6%)
- Good, with Outstanding areas 12 (4%)
- Good 120 (39%)
- Good, with an area to improve 43 (14%)
- Requires improvement 92 (30%)
- Inadequate 10 (3%)
- Not yet rated 16 (5%)
Half of Norfolk's ratings are more than 6.4 years old. How tiers work
See all 311 care homes in Norfolk →
The provider's other homes
Suffolk Serenity Living Limited runs 5 care homes registered with CQC: 2 Good, 1 Requires improvement, 2 Not yet rated.
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Burlingham House
Norwich, Norfolk · NR13 4EQ · Residential care home · 49 beds
Good
S: GoodE: GoodC: GoodR: OutstandingW: Good
Rated 5 years ago
-
The Limes 1
Ely, Cambridgeshire · CB6 1PS · Nursing home · 19 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
-
Lark View
Bury St. Edmunds, Suffolk · IP29 5NU · Residential care home · 36 beds
Not yet rated
S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
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Orwell Care Home
Ipswich, Suffolk · IP9 2AE · Residential care home · 38 beds
Not yet rated
S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
All 5 homes run by Suffolk Serenity Living Limited →
Care homes nearby
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St Leonards Court
Mundford, Norfolk · IP26 5HG · Residential care home · 25 beds6.4 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 4 years ago
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Brandon Park Residential and Nursing Home
Brandon, Suffolk · IP27 0SU · Nursing home · 65 beds8.1 km
★Outstanding
S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding
Rated 3 years ago
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Wings
Mildenhall, Suffolk · IP28 8DP · Residential care home · 6 beds15.4 km
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement
Rated 6 years ago
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Royal Mencap Society - Woodlands Residential Home
Thetford, Norfolk · IP24 3HL · Residential care home · 8 beds15.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Requires improvement
Rated 7 years ago
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Alexander Court
Thetford, Norfolk · IP24 2EA · Residential care home · 47 beds15.8 km
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement
Rated 4 months ago
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Coronation House Care Home
Thetford, Norfolk · IP24 2JE · Residential care home · 66 beds15.8 km
Not yet rated
S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
More care homes near IP26 4DR →
