Firtree House Nursing Home is a nursing home in Banstead, run by NSR Care Homes Ltd. It has 35 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
CQC rated it Good overall in November 2025, and Good in all five key questions. Across Surrey, 81% of the 336 rated care homes are Good or Outstanding.
CQC rating
Good
Published 13 November 2025
Rated 10 months ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Read the full inspection report on cqc.org.uk ↗
How it compares in Surrey
Firtree House Nursing Home is in the Good tier, alongside 218 other homes in Surrey.
Of the 336 rated care homes here, 81% are Good or Outstanding
(England: 83%).
- Outstanding 14 (4%)
- Good, with Outstanding areas 16 (5%)
- Good 219 (63%)
- Good, with an area to improve 23 (7%)
- Requires improvement 63 (18%)
- Inadequate 1 (0%)
- Not yet rated 12 (3%)
Half of Surrey's ratings are more than 4.1 years old. How tiers work
See all 348 care homes in Surrey →
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