Florence House is a residential care home in Newcastle Under Lyme, run by Florence House (Staffordshire) Limited. CQC registers it for 38 places and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
CQC rated it Good overall in May 2022. It was rated Requires improvement for well-led. Across Staffordshire, 78% of the 236 rated care homes are Good or Outstanding.
CQC rating
Good
Published 14 May 2022
Rated 4 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Read the full inspection report on cqc.org.uk ↗
How it compares in Staffordshire
Florence House is in the Good, with an area to improve tier, alongside 30 other homes in Staffordshire.
Of the 236 rated care homes here, 78% are Good or Outstanding
(England: 83%).
- Outstanding 8 (3%)
- Good, with Outstanding areas 14 (5%)
- Good 131 (49%)
- Good, with an area to improve 31 (12%)
- Requires improvement 51 (19%)
- Inadequate 1 (0%)
- Not yet rated 32 (12%)
Half of Staffordshire's ratings are more than 5.5 years old. How tiers work
See all 268 care homes in Staffordshire →
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