Residential care home · Stoke-on-Trent

Four Seasons

77 The Wood, Meir, Stoke On Trent, ST3 6HR

Good SafeEffectiveCaringResponsiveWell-led Rated 7 years ago

Four Seasons is a residential care home in Stoke On Trent, run by Day Care Services Limited. CQC registers it for 22 places and supports older people and people living with dementia.

CQC rated it Good overall in August 2019. It was rated Requires improvement for well-led. Across Stoke-on-Trent, 81% of the 77 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good

Published 15 August 2019 Rated 7 years ago

SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 15 August 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Stoke-on-Trent

Four Seasons is in the Good, with an area to improve tier, alongside 6 other homes in Stoke-on-Trent. Of the 77 rated care homes here, 81% are Good or Outstanding (England: 83%).

Outstanding 3 (4%)
Good, with Outstanding areas 3 (4%)
Good 49 (60%)
Good, with an area to improve 7 (9%)
Requires improvement 15 (18%)
Not yet rated 5 (6%)

Half of Stoke-on-Trent's ratings are more than 6.7 years old. How tiers work

See all 82 care homes in Stoke-on-Trent →

Care homes nearby

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The Beeches
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Westfield Lodge Care Home
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Morgan House
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More care homes near ST3 6HR →

Key facts

Type: Residential care home
Beds: 22
Provider: Day Care Services Limited
Registered manager: Lynne Chetwynd
Registered with CQC since: 5 January 2011
Local authority: Stoke-on-Trent
CQC location ID: 1-112819091

Who it cares for

Older people
Dementia

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from August 2019. Has the manager or owner changed since then?
CQC raised concerns about leadership. Is the registered manager the same person now?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?