Residential care home · Norfolk

Gorselands Residential Home

25 Sandringham Road, Hunstanton, PE36 5DP

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 6 years ago

Gorselands Residential Home is a residential care home in Hunstanton in Norfolk, run by Cieves Limited. It is registered for up to 21 residents and supports older people and people living with dementia.

Its latest CQC rating, published April 2020, is Requires improvement overall. It was rated Good for caring and responsive. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement

Published 9 April 2020 Rated 6 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 9 April 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Gorselands Residential Home is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 120 (39%)
Good, with an area to improve 43 (14%)
Requires improvement 92 (30%)
Inadequate 10 (3%)
Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

Care homes nearby

Norfolk Lodge
Hunstanton, Norfolk · PE36 5HT · Residential care home · 30 beds0.1 km

Good S: GoodE: GoodC: Requires improvementR: GoodW: Good Rated 4 years ago
Driftwood House
Hunstanton, Norfolk · PE36 5HL · Residential care home · 28 beds0.2 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 6 months ago
Merrimore House
Hunstanton, Norfolk · PE36 5HW · Residential care home · 6 beds0.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Regency Manor Care Home
Hunstanton, Norfolk · PE36 5AY · Residential care home · 73 beds0.7 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Nightingale Lodge
Hunstanton, Norfolk · PE36 6AL · Residential care home · 29 beds0.7 km

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 4 years ago
Beach View
Hunstanton, Norfolk · PE36 6DL · Residential care home · 25 beds0.9 km

Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near PE36 5DP →

Key facts

Type: Residential care home
Beds: 21
Provider: Cieves Limited
Registered manager: Michelle Egmore
Registered with CQC since: 25 January 2011
Local authority: Norfolk
CQC location ID: 1-164774661

Who it cares for

Older people
Dementia

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from April 2020. Has the manager or owner changed since then?
CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?