Residential care home · Kent

Greenbanks

Greenhills, Barham, Canterbury, CT4 6LE

Good SafeEffectiveCaringResponsiveWell-led Rated 5 years ago

Greenbanks is a residential care home in Canterbury in Kent, run by Greenbanks House Limited. It is registered for up to 20 residents and supports older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.

Its latest CQC rating, published August 2021, is Good overall. It was rated Requires improvement for well-led. For comparison, 79% of care homes in Kent are rated Good or Outstanding. The rating is 5 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good

Published 17 August 2021 Rated 5 years ago

SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 17 August 2021, 5 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Kent

Greenbanks is in the Good, with an area to improve tier, alongside 45 other homes in Kent. Of the 461 rated care homes here, 79% are Good or Outstanding (England: 83%).

Outstanding 17 (4%)
Good, with Outstanding areas 15 (3%)
Good 287 (59%)
Good, with an area to improve 46 (10%)
Requires improvement 88 (18%)
Inadequate 8 (2%)
Not yet rated 22 (5%)

Half of Kent's ratings are more than 5.5 years old. How tiers work

See all 483 care homes in Kent →

Care homes nearby

Family Investment (Four) Limited
Canterbury, Kent · CT4 6LE · Residential care home · 8 beds0.0 km

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Good Rated 7 years ago
Kingston House
Canterbury, Kent · CT4 6HZ · Residential care home · 9 beds1.4 km

Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 6 years ago
Valley House in the Vineyard Limited
Canterbury, Kent · CT4 6LN · Residential care home · 8 beds2.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Saxon Lodge Residential Home Limited
Canterbury, Kent · CT4 5LT · Residential care home · 23 beds4.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Adisham House
Canterbury, Kent · CT3 3LH · Residential care home · 9 beds4.9 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
Bridge Haven
Canterbury, Kent · CT4 5JX · Residential care home · 53 beds5.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near CT4 6LE →

Key facts

Type: Residential care home
Beds: 20
Provider: Greenbanks House Limited
Registered manager: Bernadette Hall
Registered with CQC since: 5 January 2011
Local authority: Kent
CQC location ID: 1-151228233

Who it cares for

Older people
Dementia
Physical disability
Learning disability or autism
Mental health
Sensory impairment

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from August 2021. Has the manager or owner changed since then?
CQC raised concerns about leadership. Is the registered manager the same person now?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?