Hallmark Kew House Luxury Care Home is a nursing home in London in Merton, run by Hallmark Care Homes (SW19) Limited. CQC registers it for 81 places and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.
Its latest CQC rating, published December 2019, is Outstanding overall. It was rated Good for safe and well-led. For comparison, 100% of care homes in Merton are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
★Outstanding
Published 19 December 2019
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?★Outstanding
- CaringAre staff kind, compassionate and respectful?★Outstanding
- ResponsiveAre services organised to meet people's needs?★Outstanding
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 19 December 2019, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Merton
Hallmark Kew House Luxury Care Home is in the Outstanding tier, alongside 0 other homes in Merton.
Of the 35 rated care homes here, 100% are Good or Outstanding
(England: 83%).
- Outstanding 1 (3%)
- Good, with Outstanding areas 1 (3%)
- Good 28 (80%)
- Good, with an area to improve 5 (14%)
Half of Merton's ratings are more than 3.3 years old. How tiers work
See all 35 care homes in Merton →
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