Hallmark Lakeview Luxury Care Home is a residential care home in Lightwater in Surrey, run by Hallmark Care Homes (Lightwater) Ltd. It is registered for up to 62 residents and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.
Its latest CQC rating, published July 2019, is Good overall, and Good in all five key questions. For comparison, 81% of care homes in Surrey are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 31 July 2019
Rated 7 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 31 July 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Surrey
Hallmark Lakeview Luxury Care Home is in the Good tier, alongside 218 other homes in Surrey.
Of the 336 rated care homes here, 81% are Good or Outstanding
(England: 83%).
- Outstanding 14 (4%)
- Good, with Outstanding areas 16 (5%)
- Good 219 (63%)
- Good, with an area to improve 23 (7%)
- Requires improvement 63 (18%)
- Inadequate 1 (0%)
- Not yet rated 12 (3%)
Half of Surrey's ratings are more than 4.1 years old. How tiers work
See all 348 care homes in Surrey →
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