Hartley House Care Home is a residential care home in Cranbrook in Kent, run by Hartley House Limited (part of Eleanor Healthcare Group). It has 57 registered beds and supports older people, people living with dementia and younger adults.
Its latest CQC rating, published December 2019, is Good overall, and Good in all five key questions. For comparison, 79% of care homes in Kent are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 3 December 2019
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 3 December 2019, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Kent
Hartley House Care Home is in the Good tier, alongside 286 other homes in Kent.
Of the 461 rated care homes here, 79% are Good or Outstanding
(England: 83%).
- Outstanding 17 (4%)
- Good, with Outstanding areas 15 (3%)
- Good 287 (59%)
- Good, with an area to improve 46 (10%)
- Requires improvement 88 (18%)
- Inadequate 8 (2%)
- Not yet rated 22 (5%)
Half of Kent's ratings are more than 5.5 years old. How tiers work
See all 483 care homes in Kent →
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