Hawthorn Manor Residential Home is a residential care home in Gillingham, run by Hawthorn Manor Limited (part of RCB Healthcare). CQC registers it for 37 places and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.
CQC rated it Good overall in March 2026, and Good in all five key questions. Across Medway, 68% of the 60 rated care homes are Good or Outstanding.
CQC rating
Good
Published 10 March 2026
Rated 6 months ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Read the full inspection report on cqc.org.uk ↗
How it compares in Medway
Hawthorn Manor Residential Home is in the Good tier, alongside 32 other homes in Medway.
Of the 60 rated care homes here, 68% are Good or Outstanding
(England: 83%).
- Good, with Outstanding areas 1 (2%)
- Good 33 (51%)
- Good, with an area to improve 7 (11%)
- Requires improvement 17 (26%)
- Inadequate 2 (3%)
- Not yet rated 5 (8%)
Half of Medway's ratings are more than 4.6 years old. How tiers work
See all 65 care homes in Medway →
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