Heartwell House Residential Care Home is a residential care home in Leicester in Leicester, run by Heartwell Care Ltd. CQC registers it for 23 places and supports older people, younger adults and people with mental health needs.
Its latest CQC rating, published June 2022, is Good overall. It was rated Requires improvement for well-led. For comparison, 79% of care homes in Leicester are rated Good or Outstanding.
CQC rating
Good
Published 14 June 2022
Rated 4 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Read the full inspection report on cqc.org.uk ↗
How it compares in Leicester
Heartwell House Residential Care Home is in the Good, with an area to improve tier, alongside 15 other homes in Leicester.
Of the 92 rated care homes here, 79% are Good or Outstanding
(England: 83%).
- Outstanding 1 (1%)
- Good, with Outstanding areas 3 (3%)
- Good 53 (54%)
- Good, with an area to improve 16 (16%)
- Requires improvement 19 (19%)
- Not yet rated 7 (7%)
Half of Leicester's ratings are more than 3.4 years old. How tiers work
See all 99 care homes in Leicester →
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