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Nursing home · Surrey

Heatherley - Care Home with Nursing Physical Disabilities

Effingham Lane, Copthorne, RH10 3HS

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 4 years ago
01342712232 Website ↗

Heatherley - Care Home with Nursing Physical Disabilities is a nursing home in Copthorne in Surrey, run by Leonard Cheshire Disability. It has 43 registered beds and supports older people, younger adults, people with a physical disability and people with a learning disability or autism.

Its latest CQC rating, published July 2022, is Requires improvement overall. It was rated Good for caring and responsive. For comparison, 81% of care homes in Surrey are rated Good or Outstanding.

CQC rating

Requires improvement
Published 26 July 2022 Rated 4 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Surrey

Heatherley - Care Home with Nursing Physical Disabilities is in the Requires improvement tier, alongside 62 other homes in Surrey. Of the 336 rated care homes here, 81% are Good or Outstanding (England: 83%).

  • Outstanding 14 (4%)
  • Good, with Outstanding areas 16 (5%)
  • Good 219 (63%)
  • Good, with an area to improve 23 (7%)
  • Requires improvement 63 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

Half of Surrey's ratings are more than 4.1 years old. How tiers work

See all 348 care homes in Surrey →

The provider's other homes

Leonard Cheshire Disability runs 34 care homes registered with CQC: 1 Outstanding, 20 Good, 13 Requires improvement.

All 34 homes run by Leonard Cheshire Disability →

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