Residential care home · Shropshire

Hengoed Park

Hengoed, Oswestry, SY10 7EE

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 7 years ago

Hengoed Park is a residential care home in Oswestry in Shropshire, run by Hengoed Park Limited. It is registered for up to 44 residents and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs, drug and alcohol use and people detained under the people with mental health needs act.

Its latest CQC rating, published February 2019, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 81% of care homes in Shropshire are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement

Published 2 February 2019 Rated 7 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 2 February 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Shropshire

Hengoed Park is in the Requires improvement tier, alongside 18 other homes in Shropshire. Of the 104 rated care homes here, 81% are Good or Outstanding (England: 83%).

Outstanding 5 (4%)
Good, with Outstanding areas 6 (5%)
Good 61 (54%)
Good, with an area to improve 12 (11%)
Requires improvement 19 (17%)
Inadequate 1 (1%)
Not yet rated 8 (7%)

Half of Shropshire's ratings are more than 6.5 years old. How tiers work

See all 112 care homes in Shropshire →

Care homes nearby

Old Vicarage Nursing Home
Oswestry, Shropshire · SY11 3JS · Nursing home · 50 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Meadowbrook Care Home
Croesoswallt, Shropshire · SY10 7HD · Nursing home · 69 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Windsor House
Oswestry, Shropshire · SY11 2UB · Residential care home · 10 beds2.6 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Llysfield Nursing Home Limited
Oswestry, Shropshire · SY11 2LJ · Nursing home · 30 beds3.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
High Lea House
Oswestry, Shropshire · SY11 1SY · Residential care home · 29 beds3.4 km

Inadequate S: InadequateE: Requires improvementC: Requires improvementR: GoodW: Inadequate Rated 3 months ago
Bluebell View
Oswestry, Shropshire · SY11 2HU · Nursing home · 80 beds3.8 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near SY10 7EE →

Key facts

Type: Residential care home
Beds: 44
Provider: Hengoed Park Limited
Registered manager: Emma Johnstone
Registered with CQC since: 10 January 2011
Local authority: Shropshire
CQC location ID: 1-140671403

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Mental health
Drug and alcohol use
People detained under the Mental Health Act

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from February 2019. Has the manager or owner changed since then?
CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?