Heron House Residential Home is a residential care home in Taunton in Somerset, run by Heron House Residential Home Limited (part of Abbeyfield Society). CQC registers it for 44 places and supports older people, people living with dementia, people with a physical disability and people with a sensory impairment.
Its latest CQC rating, published November 2019, is Outstanding overall. It was rated Good for safe, effective and caring. For comparison, 90% of care homes in Somerset are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
★Outstanding
Published 1 November 2019
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?★Outstanding
- Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
Older rating. Published 1 November 2019, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Somerset
Heron House Residential Home is in the Outstanding tier, alongside 8 other homes in Somerset.
Of the 185 rated care homes here, 90% are Good or Outstanding
(England: 83%).
- Outstanding 9 (5%)
- Good, with Outstanding areas 15 (8%)
- Good 125 (64%)
- Good, with an area to improve 17 (9%)
- Requires improvement 19 (10%)
- Not yet rated 9 (5%)
Half of Somerset's ratings are more than 4.0 years old. How tiers work
See all 194 care homes in Somerset →
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