Herondale is a residential care home in Basildon in Essex, run by Choice Support. It is registered for up to 8 residents and supports older people, younger adults, people with a learning disability or autism, people with mental health needs and drug and alcohol use.
Its latest CQC rating, published July 2026, is Inadequate overall. It was rated Requires improvement for effective, caring and responsive. For comparison, 83% of care homes in Essex are rated Good or Outstanding.
CQC rating
Inadequate
Published 27 July 2026
Rated 1 month ago
- SafeAre people protected from abuse and avoidable harm?Inadequate
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Requires improvement
- ResponsiveAre services organised to meet people's needs?Requires improvement
- Well-ledIs the home well managed, with a culture of high-quality care?Inadequate
Read the full inspection report on cqc.org.uk ↗
How it compares in Essex
Herondale is in the Inadequate tier, alongside 2 other homes in Essex.
Of the 369 rated care homes here, 83% are Good or Outstanding
(England: 83%).
- Outstanding 7 (2%)
- Good, with Outstanding areas 16 (4%)
- Good 236 (60%)
- Good, with an area to improve 49 (12%)
- Requires improvement 58 (15%)
- Inadequate 3 (1%)
- Not yet rated 24 (6%)
Half of Essex's ratings are more than 5.1 years old. How tiers work
See all 393 care homes in Essex →
The provider's other homes
Choice Support runs 21 care homes registered with CQC: 17 Good, 3 Requires improvement, 1 Inadequate.
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146 Lower Robin Hood Lane
Chatham, Kent · ME5 9LB · Residential care home · 5 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
Beehive
Ilford, Redbridge · IG2 6UT · Residential care home · 6 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 2 years ago
-
Benham Lodge
Gravesend, Kent · DA11 0HZ · Residential care home · 9 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 2 years ago
-
Carlingford Road
London, Haringey · N15 3ET · Residential care home · 4 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Chapel Hill
Dartford, Bexley · DA1 4BY · Residential care home · 21 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
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Erindale
London, Greenwich · SE18 2QQ · Residential care home · 5 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
All 21 homes run by Choice Support →
Care homes nearby
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Clayburn Lodge
Basildon, Essex · SS14 1PZ · Residential care home · 6 beds0.3 km
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 7 years ago
-
Mundy House
Basildon, Essex · SS14 2EY · Residential care home · 66 beds0.8 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
-
Brook Lodge Care Home
Basildon, Essex · SS14 2LA · Residential care home · 66 beds1.4 km
Requires improvement
S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement
Rated 3 months ago
-
Primecare
Basildon, Essex · SS16 4QL · Residential care home · 42 beds1.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 2 years ago
-
Ashview
Vange Basildon, Essex · SS16 4TR · Residential care home · 13 beds1.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
-
Cameron House
Basildon, Essex · SS13 1NQ · Residential care home · 44 beds1.8 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 3 years ago
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