Residential care home · Devon

Herons Lea Residential Home Limited

Silford Cross, Westward Ho, Bideford, EX39 3PT

Good Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good Rated 8 years ago
01237476176 Website ↗

Herons Lea Residential Home Limited is a residential care home in Bideford, run by Herons Lea Residential Home Limited. It is registered for up to 20 residents and supports older people, people living with dementia and people with mental health needs.

CQC rated it Good overall in May 2018. It was rated Outstanding for caring. Across Devon, 90% of the 287 rated care homes are Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 24 May 2018 Rated 8 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Outstanding
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 24 May 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Devon

Herons Lea Residential Home Limited is in the Good, with Outstanding areas tier, alongside 26 other homes in Devon. Of the 287 rated care homes here, 90% are Good or Outstanding (England: 83%).

  • Outstanding 21 (7%)
  • Good, with Outstanding areas 27 (9%)
  • Good 190 (62%)
  • Good, with an area to improve 20 (7%)
  • Requires improvement 27 (9%)
  • Inadequate 2 (1%)
  • Not yet rated 18 (6%)

Half of Devon's ratings are more than 6.6 years old. How tiers work

See all 305 care homes in Devon →

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