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Residential care home · Norfolk

Hethersett Hall

Hethersett, Norwich, NR9 3AP

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 7 years ago
01603810478 Website ↗

Hethersett Hall is a residential care home in Norwich in Norfolk, run by Barchester Healthcare Homes Limited. CQC registers it for 67 places and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published August 2019, is Requires improvement overall. It was rated Good for caring. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 8 August 2019 Rated 7 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 8 August 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Hethersett Hall is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

Barchester Healthcare Homes Limited runs 210 care homes registered with CQC: 9 Outstanding, 166 Good, 21 Requires improvement, 2 Inadequate, 12 Not yet rated.

  • Badgeworth Court Care Centre
    Cheltenham, Gloucestershire · GL51 4UL · Nursing home · 65 beds
    Outstanding SECRW Rated 4 years ago
  • Briardene Care Home
    Billingham, Stockton-on-Tees · TS23 1DA · Nursing home · 34 beds
    Outstanding SECRW Rated 7 years ago
  • Harton Grange
    South Shields, South Tyneside · NE34 0LZ · Residential care home · 62 beds
    Outstanding SECRW Rated 6 years ago
  • Lucerne House
    Exeter, Devon · EX2 8TU · Nursing home · 74 beds
    Outstanding SECRW Rated 6 years ago
  • Oxford Beaumont
    Oxford, Oxfordshire · OX1 5DF · Nursing home · 45 beds
    Outstanding SECRW Rated 1 month ago
  • Red Oaks
    Henfield, West Sussex · BN5 9UY · Nursing home · 64 beds
    Outstanding SECRW Rated 8 years ago

All 210 homes run by Barchester Healthcare Homes Limited →

Care homes nearby

  • Cavell Court
    Norwich, Norfolk · NR4 7SW · Residential care home · 80 beds3.3 km
    Good SECRW Rated 1 year ago
  • Carleton House Care Home
    Norwich, Norfolk · NR14 8HT · Residential care home · 27 beds3.5 km
    Good SECRW Rated 6 years ago
  • Hill Grove
    Norwich, Norfolk · NR4 7RE · Residential care home · 20 beds3.9 km
    Good SECRW Rated 8 years ago
  • Oakwood House Care Home
    Norwich, Norfolk · NR4 7TP · Nursing home · 50 beds4.1 km
    Good SECRW Rated 3 years ago
  • Sutherlands Nursing Home
    Wymondham, Norfolk · NR18 0SX · Nursing home · 52 beds4.1 km
    Requires improvement SECRW Rated 8 months ago
  • Twin Oaks Nursing Home
    Norwich, Norfolk · NR5 9NJ · Nursing home · 49 beds4.8 km
    Good SECRW Rated 7 years ago

More care homes near NR9 3AP →