Highfield House is a residential care home in Walsall, run by Pharos Care Limited (part of City and County Healthcare Group). CQC registers it for 7 places and supports younger adults and people with a learning disability or autism.
CQC rated it Requires improvement overall in June 2026. It was rated Good for effective and responsive. Across Walsall, 69% of the 58 rated care homes are Good or Outstanding.
CQC rating
Requires improvement
Published 16 June 2026
Rated 3 months ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Requires improvement
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Read the full inspection report on cqc.org.uk ↗
How it compares in Walsall
Highfield House is in the Requires improvement tier, alongside 16 other homes in Walsall.
Of the 58 rated care homes here, 69% are Good or Outstanding
(England: 83%).
- Outstanding 2 (3%)
- Good 28 (45%)
- Good, with an area to improve 10 (16%)
- Requires improvement 17 (27%)
- Inadequate 1 (2%)
- Not yet rated 4 (6%)
Half of Walsall's ratings are more than 3.4 years old. How tiers work
See all 62 care homes in Walsall →
The provider's other homes
Pharos Care Limited runs 6 care homes registered with CQC: 2 Good, 4 Requires improvement.
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The Boat House
Tamworth, Staffordshire · B78 3QN · Residential care home · 8 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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The Lodge
Wednesbury, Sandwell · WS10 9RX · Residential care home · 8 beds
Good
S: Requires improvementE: GoodC: GoodR: GoodW: Good
Rated 3 months ago
-
Ash House
Willenhall, Walsall · WV13 3BY · Residential care home · 4 beds
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement
Rated 3 months ago
-
Katherine House
Birmingham · B23 5XA · Residential care home · 9 beds
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 5 years ago
-
Sutton House
Birmingham · B23 5XA · Residential care home · 5 beds
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 2 years ago
All 6 homes run by Pharos Care Limited →
Care homes nearby
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Pelsall Hall
Walsall · WS3 4NH · Residential care home · 41 beds0.4 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
Mill Lodge Residential Care Home
Walsall · WS4 1BU · Residential care home · 20 beds1.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 5 months ago
-
Housing 21 - The Watermill
Walsall · WS3 1SJ · Residential care home · 40 beds2.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 month ago
-
The Cottage Nursing Home
Walsall · WS3 1HS · Nursing home · 33 beds2.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Requires improvement
Rated 6 years ago
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Ash Grange Nursing Home
Walsall · WS3 3ER · Nursing home · 42 beds2.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
Parklands Court Care Home
Walsall · WS3 3ST · Nursing home · 163 beds2.3 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 4 months ago
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