Highland House is a residential care home in Canterbury, run by Highland House Residential Home Limited. It is registered for up to 30 residents and supports older people, people living with dementia, people with a physical disability and people with a sensory impairment.
CQC rated it Good overall in January 2020, and Good in all five key questions. Across Kent, 79% of the 461 rated care homes are Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 14 January 2020
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 14 January 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Kent
Highland House is in the Good tier, alongside 286 other homes in Kent.
Of the 461 rated care homes here, 79% are Good or Outstanding
(England: 83%).
- Outstanding 17 (4%)
- Good, with Outstanding areas 15 (3%)
- Good 287 (59%)
- Good, with an area to improve 46 (10%)
- Requires improvement 88 (18%)
- Inadequate 8 (2%)
- Not yet rated 22 (5%)
Half of Kent's ratings are more than 5.5 years old. How tiers work
See all 483 care homes in Kent →
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