Nursing home · Dudley

Hillcroft Care Home

135 High Street, Wordsley, Stourbridge, DY8 5QS

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 5 months ago

Hillcroft Care Home is a nursing home in Stourbridge in Dudley, run by Hillcroft Care Home Limited. It has 28 registered beds and supports older people, people living with dementia, younger adults and people with a physical disability.

Its latest CQC rating, published March 2026, is Requires improvement overall. It was rated Good for caring. For comparison, 70% of care homes in Dudley are rated Good or Outstanding.

CQC rating

Requires improvement

Published 27 March 2026 Rated 5 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Dudley

Hillcroft Care Home is in the Requires improvement tier, alongside 22 other homes in Dudley. Of the 83 rated care homes here, 70% are Good or Outstanding (England: 83%).

Good, with Outstanding areas 1 (1%)
Good 48 (54%)
Good, with an area to improve 9 (10%)
Requires improvement 23 (26%)
Inadequate 2 (2%)
Not yet rated 6 (7%)

Half of Dudley's ratings are more than 6.5 years old. How tiers work

See all 89 care homes in Dudley →

Care homes nearby

Highfield Residential Home
Kingswinford, Dudley · DY6 9PB · Residential care home · 20 beds0.6 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Redbrick Court
Stourbridge, Dudley · DY8 5SD · Residential care home · 37 beds0.6 km

Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Wordsley Hall
Stourport On Severn, Dudley · DY8 5SX · Residential care home · 44 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Swiss House
Stourbridge, Dudley · DY8 5SJ · Residential care home · 10 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
New Bradley Hall
Kingswinford, Dudley · DY6 9NS · Residential care home · 66 beds1.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
Comberton Nursing Home
Stourbridge, Dudley · DY8 4EP · Nursing home · 36 beds1.6 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 2 years ago

More care homes near DY8 5QS →

Key facts

Type: Nursing home
Beds: 28
Provider: Hillcroft Care Home Limited
Registered manager: Not listed
Registered with CQC since: 1 May 2020
Local authority: Dudley
CQC location ID: 1-8731806758

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?