Hillside is a residential care home in Oxhey in Hertfordshire, run by Watford And District Mencap Society. It is registered for up to 8 residents and supports people with a learning disability or autism.
Its latest CQC rating, published August 2019, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 77% of care homes in Hertfordshire are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Requires improvement
Published 7 August 2019
Rated 7 years ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Older rating. Published 7 August 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Hertfordshire
Hillside is in the Requires improvement tier, alongside 47 other homes in Hertfordshire.
Of the 216 rated care homes here, 77% are Good or Outstanding
(England: 83%).
- Outstanding 9 (4%)
- Good, with Outstanding areas 12 (5%)
- Good 121 (49%)
- Good, with an area to improve 24 (10%)
- Requires improvement 48 (20%)
- Inadequate 2 (1%)
- Not yet rated 29 (12%)
Half of Hertfordshire's ratings are more than 6.6 years old. How tiers work
See all 245 care homes in Hertfordshire →
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