Residential care home · Croydon

Hollybank Residential Home

5 Abbots Lane, Kenley, CR8 5JB

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 7 years ago
02086604213 Website ↗

Hollybank Residential Home is a residential care home in Kenley, run by Mrs Valerie Jane Taylor. CQC registers it for 17 places and supports older people and people living with dementia.

CQC rated it Good overall in August 2019, and Good in all five key questions. Across Croydon, 91% of the 120 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 28 August 2019 Rated 7 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 28 August 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Croydon

Hollybank Residential Home is in the Good tier, alongside 94 other homes in Croydon. Of the 120 rated care homes here, 91% are Good or Outstanding (England: 83%).

  • Outstanding 3 (2%)
  • Good, with Outstanding areas 1 (1%)
  • Good 95 (78%)
  • Good, with an area to improve 10 (8%)
  • Requires improvement 11 (9%)
  • Not yet rated 2 (2%)

Half of Croydon's ratings are more than 3.9 years old. How tiers work

See all 122 care homes in Croydon →

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