Nursing home · Wirral

Hoylake Cottage

Southworth House, Birkenhead Road, Hoylake, CH47 5AQ

Good SafeEffectiveCaringResponsiveWell-led Rated 8 years ago

Hoylake Cottage is a nursing home in Hoylake in Wirral, run by Hoylake Cottage. CQC registers it for 62 places and supports older people and people living with dementia.

Its latest CQC rating, published March 2018, is Good overall. It was rated Requires improvement for safe. For comparison, 71% of care homes in Wirral are rated Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good

Published 1 March 2018 Rated 8 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 1 March 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Wirral

Hoylake Cottage is in the Good, with an area to improve tier, alongside 13 other homes in Wirral. Of the 103 rated care homes here, 71% are Good or Outstanding (England: 83%).

Good, with Outstanding areas 5 (5%)
Good 54 (49%)
Good, with an area to improve 14 (13%)
Requires improvement 26 (23%)
Inadequate 4 (4%)
Not yet rated 8 (7%)

Half of Wirral's ratings are more than 4.2 years old. How tiers work

See all 111 care homes in Wirral →

Care homes nearby

The Woodlands Care Home
Wirral · CH47 5AG · Residential care home · 16 beds0.4 km

Inadequate S: InadequateE: InadequateC: Requires improvementR: Requires improvementW: Inadequate Rated 2 months ago
Sandtoft Care Home
Wirral · CH47 2BA · Residential care home · 22 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 months ago
Westhaven Care Home
Wirral · CH47 2EB · Nursing home · 52 beds1.0 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Abney Low Nursing home
Wirral · CH47 2AQ · Nursing home · 40 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Meols Drive Care Home with Nursing
Wirral · CH47 4AQ · Nursing home · 12 beds1.2 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
The Old Garden Care Home
Wirral · CH47 4AQ · Nursing home · 40 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago

More care homes near CH47 5AQ →

Key facts

Type: Nursing home
Beds: 62
Provider: Hoylake Cottage
Registered manager: Emma Mathison
Registered with CQC since: 11 January 2011
Local authority: Wirral
CQC location ID: 1-110278022

Who it cares for

Older people
Dementia

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from March 2018. Has the manager or owner changed since then?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?