Kensington Hall is a residential care home in South Hetton in County Durham, run by Potensial Limited. CQC registers it for 13 places and supports older people and people with a learning disability or autism.
Its latest CQC rating, published January 2026, is Good overall, and Good in all five key questions. For comparison, 92% of care homes in County Durham are rated Good or Outstanding.
CQC rating
Good
Published 27 January 2026
Rated 7 months ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Read the full inspection report on cqc.org.uk ↗
How it compares in County Durham
Kensington Hall is in the Good tier, alongside 98 other homes in County Durham.
Of the 140 rated care homes here, 92% are Good or Outstanding
(England: 83%).
- Outstanding 10 (7%)
- Good, with Outstanding areas 12 (8%)
- Good 99 (69%)
- Good, with an area to improve 8 (6%)
- Requires improvement 11 (8%)
- Not yet rated 3 (2%)
Half of County Durham's ratings are more than 3.7 years old. How tiers work
See all 143 care homes in County Durham →
The provider's other homes
Potensial Limited runs 23 care homes registered with CQC: 1 Outstanding, 21 Good, 1 Requires improvement.
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Mansard House
Preston, Lancashire · PR2 8DY · Residential care home · 10 beds
★Outstanding
S: OutstandingE: OutstandingC: OutstandingR: OutstandingW: Outstanding
Rated 8 years ago
-
16 Crompton Street
Liverpool · L5 2QS · Residential care home · 7 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
185 Watling St Road
Preston, Lancashire · PR2 8AE · Residential care home · 9 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
44 Newbold Road
Chesterfield, Derbyshire · S41 7PL · Residential care home · 9 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 2 months ago
-
Beaufort House
Redcar, Redcar and Cleveland · TS10 1QL · Residential care home · 8 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Heathfield Gardens
Alfreton, Derbyshire · DE55 5NE · Residential care home · 11 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
All 23 homes run by Potensial Limited →
Care homes nearby
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Trinity House
Seaham, County Durham · SR7 9RQ · Residential care home · 7 beds2.2 km
Good
S: GoodE: GoodC: GoodR: OutstandingW: Good
Rated 6 years ago
-
Murton Grange
Seaham, County Durham · SR7 9RQ · Residential care home · 10 beds2.2 km
Good
S: GoodE: GoodC: GoodR: OutstandingW: Good
Rated 3 years ago
-
The Village Nursing and Care Home @ Murton
Seaham, County Durham · SR7 9HN · Nursing home · 40 beds2.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Church View (Murton)
Seaham, County Durham · SR7 9PG · Residential care home · 42 beds2.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 2 years ago
-
Primrose Care Home
Houghton Le Spring, Sunderland · DH5 0AT · Residential care home · 22 beds3.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
-
S E L F Limited - 14 Park View
Houghton Le Spring, Sunderland · DH5 9JH · Residential care home · 9 beds3.6 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
More care homes near DH6 2TG →
