Residential care home · Southampton

Lavender House Care Home

166 Newtown Road, Southampton, SO19 9HR

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 4 years ago

Lavender House Care Home is a residential care home in Southampton, run by M&B Care Group Ltd. CQC registers it for 22 places and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.

CQC rated it Requires improvement overall in August 2022. It was rated Good for caring and responsive. Across Southampton, 85% of the 48 rated care homes are Good or Outstanding.

CQC rating

Requires improvement

Published 3 August 2022 Rated 4 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Southampton

Lavender House Care Home is in the Requires improvement tier, alongside 6 other homes in Southampton. Of the 48 rated care homes here, 85% are Good or Outstanding (England: 83%).

Outstanding 1 (2%)
Good, with Outstanding areas 6 (12%)
Good 32 (64%)
Good, with an area to improve 2 (4%)
Requires improvement 7 (14%)
Not yet rated 2 (4%)

Half of Southampton's ratings are more than 4.3 years old. How tiers work

See all 50 care homes in Southampton →

The provider's other homes

M&B Care Group Ltd runs 2 care homes registered with CQC: 1 Good, 1 Requires improvement.

Cheybassa Lodge Rest Home
Hayling Island, Hampshire · PO11 9EZ · Residential care home · 18 beds

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 months ago

All 2 homes run by M&B Care Group Ltd →

Care homes nearby

Aspen Lodge Care Home
Southampton · SO19 9HL · Residential care home · 20 beds0.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Linden House
Southampton · SO19 8HH · Residential care home · 23 beds1.1 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 4 years ago
Dimensions Weston Court
Southampton · SO19 9LB · Residential care home · 3 beds1.1 km

Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
The Hawthorns Care Centre
Southampton · SO19 9FF · Nursing home · 74 beds1.2 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 3 years ago
Rosewood Care Home
Southampton · SO19 9ES · Residential care home · 35 beds1.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
St James Care
Southampton · SO19 2HU · Residential care home · 16 beds1.3 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago

More care homes near SO19 9HR →

Key facts

Type: Residential care home
Beds: 22
Provider: M&B Care Group Ltd
Registered manager: Paula Ciuraszkiewicz
Registered with CQC since: 1 November 2019
Local authority: Southampton
CQC location ID: 1-7264214515

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Sensory impairment

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?