Residential care home · Torbay

Lorna House

Devons Road, Torquay, TQ1 3PR

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 years ago

Lorna House is a residential care home in Torquay in Torbay, run by Bliss Care 2 Limited. It is registered for up to 24 residents and supports older people, people living with dementia and people with a physical disability.

Its latest CQC rating, published January 2023, is Requires improvement overall. It was rated Good for caring and responsive. This rating was carried over from the home's previous registration, usually after a change of owner. For comparison, 81% of care homes in Torbay are rated Good or Outstanding.

CQC rating

Requires improvement

Published 21 January 2023 Rated 3 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Rating inherited from this home's previous registration (for example after a change of provider).

Read the full inspection report on cqc.org.uk ↗

How it compares in Torbay

Lorna House is in the Requires improvement tier, alongside 11 other homes in Torbay. Of the 70 rated care homes here, 81% are Good or Outstanding (England: 83%).

Outstanding 2 (3%)
Good, with Outstanding areas 5 (7%)
Good 47 (64%)
Good, with an area to improve 3 (4%)
Requires improvement 12 (16%)
Inadequate 1 (1%)
Not yet rated 4 (5%)

Half of Torbay's ratings are more than 4.0 years old. How tiers work

See all 74 care homes in Torbay →

Care homes nearby

Aveland Court Care Home
Torquay, Torbay · TQ1 3PT · Residential care home · 30 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Abbeywood House
Torquay, Torbay · TQ1 3NH · Residential care home · 33 beds0.1 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 2 years ago
Carl Court
Torquay, Torbay · TQ1 3NN · Residential care home · 15 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Beechcroft
Torquay, Torbay · TQ1 3NW · Residential care home · 34 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
Cary Lodge Care Home
Torquay, Torbay · TQ1 3NW · Residential care home · 33 beds0.2 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Hadleigh Court
Torquay, Torbay · TQ1 3JZ · Residential care home · 31 beds0.2 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 7 months ago

More care homes near TQ1 3PR →

Key facts

Type: Residential care home
Beds: 24
Provider: Bliss Care 2 Limited
Registered manager: Rakesh Bhaskaran
Registered with CQC since: 4 March 2024
Local authority: Torbay
CQC location ID: 1-18247476451

Who it cares for

Older people
Dementia
Physical disability

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?