Residential care home · Lancashire

Margaret House Care Home Ltd

221 Manchester Road, Burnley, BB11 4HN

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 years ago

Margaret House Care Home Ltd is a residential care home in Burnley, run by Margaret House Care Home Ltd. It has 12 registered beds and supports older people, people living with dementia, younger adults and people with mental health needs.

CQC rated it Requires improvement overall in November 2022, and Requires improvement in all five key questions. Across Lancashire, 84% of the 390 rated care homes are Good or Outstanding.

CQC rating

Requires improvement

Published 3 November 2022 Rated 3 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Lancashire

Margaret House Care Home Ltd is in the Requires improvement tier, alongside 62 other homes in Lancashire. Of the 390 rated care homes here, 84% are Good or Outstanding (England: 83%).

Outstanding 14 (3%)
Good, with Outstanding areas 13 (3%)
Good 258 (62%)
Good, with an area to improve 41 (10%)
Requires improvement 63 (15%)
Inadequate 1 (0%)
Not yet rated 23 (6%)

Half of Lancashire's ratings are more than 5.2 years old. How tiers work

See all 413 care homes in Lancashire →

Care homes nearby

Abiden Care Home
Burnley, Lancashire · BB11 2JT · Residential care home · 22 beds0.2 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 3 years ago
Jalna Residential Care Home
Burnley, Lancashire · BB11 4HL · Residential care home · 22 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
Willowbank Nursing Home
Burnley, Lancashire · BB11 4DE · Nursing home · 53 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Healey Lodge Residential Home
Burnley, Lancashire · BB11 4HS · Residential care home · 24 beds0.5 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Healey Lodge Residential Home
Burnley, Lancashire · BB11 4HS · Residential care home · 24 beds0.5 km

Requires improvement S: InadequateE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 7 months ago
Acorn Heights Care Home
Burnley, Lancashire · BB11 4HT · Residential care home · 22 beds0.6 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago

More care homes near BB11 4HN →

Key facts

Type: Residential care home
Beds: 12
Provider: Margaret House Care Home Ltd
Registered manager: Not listed
Registered with CQC since: 21 January 2015
Local authority: Lancashire
CQC location ID: 1-1738737363

Who it cares for

Older people
Dementia
Younger adults (18–65)
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?