Residential care home · Plymouth

Merchant House

45 Alma Road, Plymouth, PL3 4HE

Good SafeEffectiveCaringResponsiveWell-led Rated 3 years ago

01752661979

Merchant House is a residential care home in Plymouth in Plymouth, run by Darbyshire Care Limited. CQC registers it for 19 places and supports older people, people living with dementia, younger adults, people with mental health needs and drug and alcohol use.

Its latest CQC rating, published December 2022, is Good overall, and Good in all five key questions. For comparison, 79% of care homes in Plymouth are rated Good or Outstanding.

CQC rating

Good

Published 29 December 2022 Rated 3 years ago

SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good

Read the full inspection report on cqc.org.uk ↗

How it compares in Plymouth

Merchant House is in the Good tier, alongside 44 other homes in Plymouth. Of the 85 rated care homes here, 79% are Good or Outstanding (England: 83%).

Outstanding 10 (11%)
Good, with Outstanding areas 8 (9%)
Good 45 (52%)
Good, with an area to improve 4 (5%)
Requires improvement 17 (20%)
Inadequate 1 (1%)
Not yet rated 2 (2%)

Half of Plymouth's ratings are more than 4.4 years old. How tiers work

See all 87 care homes in Plymouth →

The provider's other homes

Darbyshire Care Limited runs 3 care homes registered with CQC: 3 Good.

Drake Nursing Home
Plymouth · PL1 5RH · Nursing home · 32 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Hamilton House
Plymouth · PL4 6HG · Nursing home · 38 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

All 3 homes run by Darbyshire Care Limited →

Care homes nearby

Woodland Villa Care Home
Plymouth · PL3 4HE · Nursing home · 53 beds0.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
IOTA Care
Plymouth · PL3 4HZ · Residential care home · 3 beds0.1 km

Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
The Regard Partnership Limited - Restormel Terrace
Plymouth · PL4 6BJ · Residential care home · 4 beds0.7 km

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 8 years ago
Restormel House
Plymouth · PL4 6BJ · Residential care home · 6 beds0.7 km

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
Grenville House
Plymouth · PL4 6BL · Residential care home · 4 beds0.8 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago
Vale Lodge Residential Home
Plymouth · PL4 6BN · Residential care home · 20 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near PL3 4HE →