Milner House is a residential care home in Rugby, run by New Directions (Rugby) Limited. It is registered for up to 3 residents and supports older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and children (0–18).
CQC rated it Good overall in February 2020, and Good in all five key questions. Across Warwickshire, 81% of the 155 rated care homes are Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 26 February 2020
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 26 February 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Warwickshire
Milner House is in the Good tier, alongside 90 other homes in Warwickshire.
Of the 155 rated care homes here, 81% are Good or Outstanding
(England: 83%).
- Outstanding 3 (2%)
- Good, with Outstanding areas 6 (4%)
- Good 91 (55%)
- Good, with an area to improve 26 (16%)
- Requires improvement 29 (18%)
- Not yet rated 10 (6%)
Half of Warwickshire's ratings are more than 3.5 years old. How tiers work
See all 165 care homes in Warwickshire →
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