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Residential care home · Norfolk

Mountfield

Millcroft, Norwich, NR3 3LS

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago
01603576180 Website ↗

Mountfield is a residential care home in Norwich in Norfolk, run by Norse Care (Services) Limited. CQC registers it for 46 places and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published May 2025, is Requires improvement overall. It was rated Good for effective and caring. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding.

CQC rating

Requires improvement
Published 19 May 2025 Rated 1 year ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Mountfield is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

Norse Care (Services) Limited runs 17 care homes registered with CQC: 2 Outstanding, 12 Good, 3 Requires improvement.

  • Munhaven
    Norwich, Norfolk · NR11 8AR · Residential care home · 20 beds
    Outstanding SECRW Rated 7 years ago
  • Westfields
    Swaffham, Norfolk · PE37 7HE · Residential care home · 51 beds
    Outstanding SECRW Rated 7 years ago
  • Beauchamp House
    Norwich, Norfolk · NR14 6HN · Residential care home · 45 beds
    Good SECRW Rated 6 years ago
  • Bishop Herbert House
    Norwich, Norfolk · NR2 2SG · Residential care home · 14 beds
    Good SECRW Rated 7 years ago
  • Cranmer House
    Fakenham, Norfolk · NR21 8HR · Residential care home · 36 beds
    Good SECRW Rated 6 years ago
  • Harker House
    Norwich, Norfolk · NR15 2TS · Residential care home · 38 beds
    Good SECRW Rated 7 years ago

All 17 homes run by Norse Care (Services) Limited →

Care homes nearby

  • Point House
    Norwich, Norfolk · NR3 4QN · Residential care home · 22 beds0.4 km
    Good SECRW Rated 7 years ago
  • Shaftesbury John Grooms Court
    Norwich, Norfolk · NR3 4HX · Residential care home · 29 beds0.5 km
    Good SECRW Rated 6 years ago
  • Kemps Place
    Norwich, Norfolk · NR3 3JQ · Residential care home · 30 beds0.5 km
    Good SECRW Rated 8 years ago
  • St Clements Nursing Home
    Norwich, Norfolk · NR3 4DG · Nursing home · 26 beds0.6 km
    Good SECRW Rated 7 years ago
  • Talbot Care Services Ltd
    Norwich, Norfolk · NR3 4HA · Residential care home · 16 beds0.7 km
    Good SECRW Rated 5 years ago
  • Thomas Tawell House
    Norwich, Norfolk · NR3 1JH · Residential care home · 37 beds0.9 km
    Good SECRW Rated 5 years ago

More care homes near NR3 3LS →