Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road is a residential care home in Exeter in Devon, run by Mr Warwick Phillips and Mrs Deborah Phillips. It is registered for up to 17 residents and supports younger adults, people with mental health needs, drug and alcohol use, eating disorders and people detained under the people with mental health needs act.
Its latest CQC rating, published November 2019, is Good overall, and Good in all five key questions. For comparison, 90% of care homes in Devon are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 1 November 2019
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 1 November 2019, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Devon
Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road is in the Good tier, alongside 189 other homes in Devon.
Of the 287 rated care homes here, 90% are Good or Outstanding
(England: 83%).
- Outstanding 21 (7%)
- Good, with Outstanding areas 27 (9%)
- Good 190 (62%)
- Good, with an area to improve 20 (7%)
- Requires improvement 27 (9%)
- Inadequate 2 (1%)
- Not yet rated 18 (6%)
Half of Devon's ratings are more than 6.6 years old. How tiers work
See all 305 care homes in Devon →
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