Neptune House is a residential care home in Sheerness in Kent, run by Neptune House Limited. It has 15 registered beds and supports people with a learning disability or autism.
Its latest CQC rating, published June 2026, is Requires improvement overall, and Requires improvement in all five key questions. For comparison, 79% of care homes in Kent are rated Good or Outstanding.
CQC rating
Requires improvement
Published 15 June 2026
Rated 3 months ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Requires improvement
- ResponsiveAre services organised to meet people's needs?Requires improvement
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Read the full inspection report on cqc.org.uk ↗
How it compares in Kent
Neptune House is in the Requires improvement tier, alongside 87 other homes in Kent.
Of the 461 rated care homes here, 79% are Good or Outstanding
(England: 83%).
- Outstanding 17 (4%)
- Good, with Outstanding areas 15 (3%)
- Good 287 (59%)
- Good, with an area to improve 46 (10%)
- Requires improvement 88 (18%)
- Inadequate 8 (2%)
- Not yet rated 22 (5%)
Half of Kent's ratings are more than 5.5 years old. How tiers work
See all 483 care homes in Kent →
Care homes nearby
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St. Helens House
Sheerness, Kent · ME12 2QY · Residential care home · 4 beds0.6 km
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Willows Residential Home
Sheerness, Kent · ME12 2DE · Residential care home · 15 beds2.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
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Oakdene Rest Home
Sheerness, Kent · ME12 3LH · Residential care home · 27 beds2.8 km
Requires improvement
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Island Sands Residential Care Home
Sheerness, Kent · ME12 2NJ · Residential care home · 44 beds2.8 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 2 years ago
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Ocean Heights Residential Home
Sheerness, Kent · ME12 2NJ · Residential care home · 50 beds2.8 km
Not yet rated
S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
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Sunnyfields
Sheerness, Kent · ME12 3EW · Residential care home · 4 beds2.9 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
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